Terms and conditions
Data Protection
We will not pass on any customer details to any third party. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and will only contact you if you have opted-in to have your details kept on our mailing list.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service by keeping you informed of future offers and products.
We will not e-mail you in the future unless you have given us your consent.
We will never pass your e-mail or postal address to another company.
The type of information we will collect about you includes: your name, address, phone number, email address, wedding details, (if you have placed an order) credit/debit card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Complaints Handling Procedure
We agree to deal with any complaints we receive effectively. This means we aim to handle complaints fairly and confidentially. We will acknowledge any complaint within 5 working days and will provide you with a likely timescale for resolving the dispute. We will also aim to keep the you informed about progress.
Unsolicited E-mail
When placing an order you can opt-in to our e-mail list where you can be kept up to date with the latest developments and new products from buyringsdirect. Your statutory rights as a consumer are not affected.